Over our 14 years in business, we have recovered hundreds of millions of pounds of overdue debts for our clients in Glasgow, and continue to be their first choice Commercial Debt Recovery partner. Our proactive and commercially-minded Credit Management Consultants understand how time consuming and often difficult dealing with late payments and subsequent bad debt cases can be. They will work with you to fully understand the case and relieve you of those pressures by taking over the debt recovery process, keeping you fully updated throughout. We believe the key to our success is our telephone recovery. Communication with your customer starts within 1 hour of your instruction being received, with our approach tailored to suit your business needs.
Here at Darcey Quigley & Co we are fiercely proud of our position as the UK’s leading specialists in Commercial Debt Recovery and believe we have achieved that position due to our extensive knowledge, not only of our clients’ credit control functions, but of their businesses and respective industries. With financial uncertainty an unfortunate recurring trend in UK markets, we firmly believe the ability to fully understand each industry and to communicate with your customer using terminology they are familiar with makes the process more efficient and professional for all parties. This insight is instrumental in our success and makes us a great business barometer for all industries.
Darcey Quigley & Co will support you by providing a risk free debt recovery option, with our proven track record in protecting commercial brands and our clear pricing structure we are transparent every step of the way. We only charge for successful recovery. We utilise the Late Payment of Commercial Debt (Interest) Act 1998 which entitles you to claim for any costs involved, protecting your all-important profit margin where possible. View our Late Payment Guide.
We will always present our fee structure to you upfront so you know exactly what to expect.
We tailor our approach to ensure we get to know your brand and adhere to your principals.
Maintaining a relationship with debtors is a priority for the majority of our clients so you can continue to do business together. We tailor our approach to ensure brand protection.
Send us your outstanding invoices and customer statement, along with any contact details you have. Our Recoveries team will assess the case and determine the most effective course of action. We have the facilities to bulk upload batch instruction to save you time.
Your dedicated Credit Management Consultant will liaise with you to obtain full facts about the case, discuss their suggested course of action and the costs involved. Together you will agree the preferred approach and also the method and frequency in which you want to be updated of our progress.
All instructions are actioned within the hour, with communication commencing with the debtor, allowing us to establish the reason for late paying early in the process.
Telephone recovery will remain high throughout the case and live updates provided in your agreed method. A full progress report will be provided within 48 hours.
Once the case is complete, we will provide you with a full review of the case.
It can’t be easy selecting the right partner to support you with your commercial debt in the UK or further afield. As a result, we’ve prepared a selection of questions and answers to help you get a feel for who we are, how we’re different and why we’re trusted.