+44 1698 821 468

LIVE CHAT

Top
 

Credit Control / Sales Ledger Management

Protecting your business with professional results

Having an effective and efficient sales ledger and credit control process is critical to the success of any business. It requires stringent processes and procedures to be in place and followed. These processes can be time consuming, most businesses struggle to keep on top of this resulting in a delay in payments.

Outsourcing these functions to Darcey Quigley allows you to take back control. Darcey Quigley will provide a personalised business to business credit control programme for you: customer invoicing, telephone and mail reminders, scheduling statements and chasing all outstanding payments and invoices.

We provide a bespoke, professional and dedicated credit control and debt recovery service. We are an extension of your credit control processes and help manage debts of all sizes and volumes. We are there from the initial call to confirm receipt of invoices right through to the payment being received.

The Benefits

  • Streamlines your credit management process
  • Improves your cashflow by getting paid sooner
  • Allows you to budget and plan more effectively
  • Unlimited advice and guidance
  • Little or no management time required by client
  • Proven track record and years of relevant experience
  • Peace of mind being dealt with professionally
  • Proven track record of significantly reducing debtor days
  • Enhances your client relationship
  • Query dispute resolution
  • Reduced levels of bad debt
  • Increase ROI

Dispelling The Myths – Your Questions Answered

It is Far Too Expensive

This is a common misconception. There are no setup fees or fixed costs you only pay when we recover your money. There are no overheads, sickness, absence or training issues to deal with.

This is Only for Larger Organisations

In reality, the system is weighted towards SME. Larger organisations can have dedicated departments who credit manage. Most SME’s designated person must do multiple jobs and has multiple financial responsibilities. This services benefits SME more than larger organisations.

It Takes Away Control from Us

Although the department is external we operate under your control and through your customised approach. We fit your needs and your clients with bespoke processes. We communicate on a daily and weekly basis if required and you have unlimited access to reporting.

My Customers Won’t Like It

Your customer should never know. The service should be an extension of your existing process and department. It should be a seamless transition for your customers. They should also benefit from increased communication to help get paid quicker and consolidate the relationship you have with your customer.

It Might Damage My Brand

Our service is based on the highest levels of professionalism. We are always mindful of your brand and conduct ourselves in a manner which will always protect it. We also provide your customers with a dedicated accounts line for your own business and we can answer it as you too.

Our Process

  • Scoping call for us to get to know your business and your processes
  • Design a bespoke approach which aligns with your business goals
  • Implement a streamlined credit management process – application forms and procedures
  • Invoices issued in a timely manner and followed up by telephone
  • Call made in your own company name
  • Reminders made by email, post and telephone
  • Everything delivered within a professional and cost effective framework
  • Ongoing communication with you and your customers
  • Weekly updates regarding your debts and your sales ledger
  • Money paid directly into your own bank account
  • Pricing is based on number of accounts processes monthly basis or based on a fixed percentage, whatever suits your business best.

Darcey Quigley & Co provide a seamless integration into your existing credit control department and processes. We can also setup a dedicated telephone line for your customer to help with queries etc all under your own brand name. Our friendly and knowledgeable staff will liaise with your client base to ensure your cash flow remains uninterrupted.

Every debtor is unique so we will advise on the best course of action for your situation.

Get in touch to speak to a specialist adviser

01698 821 468