“If I use a debt recovery agent, I will lose my customer and ruin my brand image” Many people seem reluctant to outsource their overdue invoices to a third party because they believe that the relationship between them and their customer will end. This is opposite to the way a professional collection agency operates. Here …
Protect Your Brand, Keep Your Customer Happy and Get Paid Read More »
With over 10 years of experience chasing late payers and bad debtors in the Commercial Debt Recovery industry, Darcey Quigley have heard it all. Having recovered millions of pounds of overdue accounts around the world we have experienced our fair share of weird and wonderful excuses for non-payment. With over 20 years of industry experience …
The reality is, no matter how many sales you make, nothing brings your business down to its knees like a cash flow crisis. A delay in incoming revenue can be disastrous for small and medium sized businesses. With many SME’s relying heavily on a good cash flow, unpaid debts and delays with incoming revenue can …
Turnover is vanity, profit is sanity, but cash is reality! Read More »
International Commercial Debt Recovery Recovering monies from clients within the UK can be challenging and very time consuming for many businesses and credit control departments. Collecting monies from clients abroad can be even more difficult Using the same processes as our UK recovery service, we tailor our approach to your debtor, working around any …
Are you owed money? Recover debts now! Are you owed money from completed work and are given the excuse of “my client hasn’t paid me, so I can’t pay you” On average, subcontractors wait 107 days to receive payment, with only 5% receiving payment within 30 days. With payment not forthcoming for many businesses it …
Being a collection agent is not an easy job. You certainly have to be thick skinned and be ready to deal with every excuse and delay tactic under the sun. It also helps if you are a people person to skillfully deal with every type of debtor. One day you may get someone screaming at …
How to become a better customer collection agent Read More »
It feels like the media are announcing the loss of a UK big name brand every week. Both small and big business are being affected by these loses as they are left out of pocket. Even those companies many of us used to consider to be ‘untouchable’ businesses are equally having extreme financial worries. Every …
When outsourcing your debt recovery for the first time, many people are apprehensive and unaware of what actually happens to their debt. TRUST is key to starting a successful working relationship between businesses. Unfortunately in our industry, many people have very negative perceptions of debt recovery. This is based on the actions of a small number …
With a recent story involving a digger hitting headline news we thought we would tell you how to successfully deal with late payers! Recent scenario: You are owed £600 in wages from a job at a local Travelodge Hotel. After payment did not land in your account you decide to use us: Call us on …
Profitability and cash flow are the lifeblood of any business. If any of your customers are experiencing an issue with one of these, it can have a long-term effect on the performance of the business. If they are experiencing issues with both, then it is imperative that it is resolved as soon as possible, or …
