Yes. You are entitled to add interest, compensation and reasonable costs to your outstanding debt. (See our Late Payment Guide for further information on your options).

Maintaining a relationship with their debtors is a priority for the majority of our clients and we tailor our approach to ensure brand protection. Outsourcing allows you to remain impartial and to keep your professional relationship intact.

There is no hard and fast rule for this but industry results show that the earlier a debt is passed to recovery, the higher the success rate is likely to be. In our view, the passing of an aged debt to a recovery agent is a key element of a company’s in-house credit control department.

Outsourcing has been proven to be the most powerful solution to recovering aged debt because it removes the familiarity between client and debtor and allows you to benefit from the expertise our Credit Management Consultants have in recovering outstanding debts.