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Our process

We will keep you informed every step of the way

Open a case

Send us your outstanding invoices and customer statement, along with any contact details you have. Our Recoveries team will assess the case and determine the most effective course of action. We have the facilities to bulk upload batch instruction to save you time.

Discuss with your dedicated consultant

Your dedicated Credit Management Consultant will liaise with you to obtain full facts about the case, discuss their suggested course of action and the costs involved. Together you will agree the preferred approach and also the method and frequency in which you want to be updated of our progress.

Case actioned within 1 hour

All instructions are actioned within the hour, with communication commencing with the debtor, allowing us to establish the reason for late paying early in the process.

Live updates

Telephone recovery will remain high throughout the case and live updates provided in your agreed method. A full progress report will be provided within 48 hours.

Case complete

Once the case is complete, we will provide you with a full review of the case.

Debt Recovery v Solicitors

When faced with late payers and outstanding debts, businesses have to make the choice whether to take legal action or instruct a debt recovery agency. Whilst both routes ultimately have the same aim, to recover the outstanding funds, the time taken and cost occurred vary greatly.

At Darcey Quigley & Co we believe the legal option is often a costly unnecessary step, with Commercial Debt Recovery being the preferred option for many businesses. With no upfront costs, our debt recovery service not only protects the profit margins, but also the commercial relationship between the two parties by settling any payment issues in an amicable manner where possible.

Below we have compared the two services:

Darcey Quigley & Co

Prior to the case being actioned we agree all costs. These costs only become applicable upon successful recovery.

1 Hour
1 Hour
48 Hours
Day 16


Costs are ongoing throughout the process. Costs will be charged at the appointed Solicitors hourly rate

Day 1
Day 1
Day 7 LBA Expires
Day 9 Review Options
Day 17 Legal Proceedings
12-16 Weeks Court Case

Get in touch

If you would like to discuss any of our services or your requirements, please do not hesitate to get in touch by dropping us an email or giving us a call.