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Changing Perceptions

Changing Perceptions

Perception has been an issue that Darcey Quigley need to deal with on a daily basis. Over the years our industry has been given a bad name due to unregulated debt recovery companies keeping a hold of client’s money, taking upfront payments from clients, signing people into long term contracts without them knowing etc.

Established now for over 11 years, Darcey Quigley & Co have become one of the UK’s leading Commercial Debt Recovery companies. This has been down to our integrity, honesty and transparency as well as providing a fantastic service to our clients with great success rates.

None of this would be possible without the drive and leadership of company founder and managing director Lynne Darcey Quigley. Darcey Quigley & Co was founded on the belief that debt recovery could and should be delivered differently. Specialising in the commercial market, we act as an extension of your companies’ credit control department whenever internal processes have been exhausted.

During filming with ITN for CICM’s Credit Champions documentary Lynne spoke about how perception has affected our business and how we have overcome these issues.

Why not check out this 2-minute extract from the interview for yourself, or watch the full video below.

Our Brand Values Which Make Us Different

Relationship – We understand the commercial investment you have made with your customer and the importance of protecting that relationship. We deliver a completely transparent and highly professional commercial debt recovery service tailored to your own needs and expectations. You will remain in control at all times.

Professional – Our professional approach to debt recovery protects your brand and the existing relationship you have with your debtor. No matter who you are, we treat our clients and debtors in a professional and respectful manner. This ensures we maintain your relationship with the debtor as a priority to give you the option of continuing to transact with the business.

Integrity – We are open and honest at every step of the process. We will always present our fee structure to you before we begin so you know exactly what to expect. We will do what is best for our customer based on their individual needs. Your commitment and costs are all agreed upfront.

Results – We have a proven 93% success rate. We will collect money quickly using our knowledge and experience in both credit control and your industry in a courteous and conscientious way. We specialise in reducing your debtor days and bad debt write offs and help improve your overall cash flow and profitability.

If you are looking for a reliable and reputable commercial debt recovery company, then look no further. Contact Us Today to discuss your overdue account – 01698 821 468 or email [email protected]

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